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Happy Holidays!  Now Use More Electricity!

11/27/2013

1 Comment

 
Well, there they go again… the geniuses at FirstEnergy have devised another not so ingenious way to encourage you to pull their money-losing corporate keister out of the fire.

If you live in FirstEnergy's JCP&L or MetEd service territories, the company invites you to engage in some holiday excess that will put some excess cash in its own pocket.  The company's "Merry & Bright" Christmas lights contest invites you to create an electrical charlie foxtrot on your home and front yard that would put Clark Griswold to shame and then "like" the company Facebook page to enter a photo of your creation.

You could win a $250 gift card!  I don't think the company accepts gift cards to pay your $250 Christmas lights extravaganza electric bill though.

Ho, Ho, Ho, Big Daddy Tony needs a new Rolex for Christmas!


1 Comment

Rock Island Clean Line Outsmarted in Iowa

11/21/2013

2 Comments

 
Lots of news coverage this week about public notice meetings in Iowa for the Rock Island Clean Line (RICL).  The Preservation of Rural Iowa Alliance has done a fantastic job getting information to landowners so they are prepared for the power company meetings.

One story I came across featured some whiny comments from RICL's attorneys, complaining that the Alliance was making RICL's progress difficult.
"It is clear that the Alliance will seek to make this process unnecessarily burdensome and overly complicated before the board can even make its initial determination on whether the franchise should be granted," the company's lawyers conclude.
Let's take a look at who is making the process "unnecessarily burdensome and overly complicated," shall we?

Each state has a different process for transmission line permitting.  In Iowa, a hearing must be held if objections are filed, or when a petition involves the taking of property by eminent domain.  The Alliance has helped lots of landowners file objections, therefore a hearing is guaranteed.  Also, Iowa law requires informational meetings for landowners before they can be approached by RICL's land agents.  But, because RICL will stretch across nearly 400 miles of Iowa, eminent domain will most likely be needed to secure easements.  When a company files an application for its project, it must also state whether eminent domain will be sought.  If so, the applicant must provide an "Exhibit E" with specific information on each property it expects to take by eminent domain, to include specific ownership, legal description, a map of the property showing buildings, electric lines, and other features, as well as the names of any tenants on the property.

Clean Line can't be bothered to spend this much time and money on each property it wants to acquire, so they have asked the IUB to bifurcate (separate) the franchise process into two separate proceedings.  First, Clean Line wants the IUB to determine if its project is needed and serves a public purpose.  That way Clean Line can try to keep affected landowners out of that part of the process.  Only after that determination has been made would Clean Line bother to spend the money to provide "Exhibit E" information for eminent domain takings.  Clean Line also states that an affirmative determination granting it the requested franchise would "put Clean Line in a better position" to spend the money.  What they really mean is that it would put them into a better position to threaten landowners and tell them it's a done deal, hoping that would result in less eminent domain takings and less "Exhibit E" material.

Let's take a minute here to talk about Clean Line's "RSVP" for the initial public hearings.  I'm not sure why the IUB let them get away with this, but landowner notice of the project and meetings included a superfluous "RSVP" for the meeting, and a "request for information."  What kind of information does RICL want?  "Exhibit E" info. it would have a hard time gathering on its own, the names of any tenants.  This is the same info. it is whining about having to supply in order to apply for eminent domain.

Much to Clean Line's chagrin, however, the Alliance has some very smart attorneys who have filed a motion to resist the motion to bifurcate.  First of all, they argue that a motion to bifurcate is premature until the actual application for the franchise is filed because it deprives any potential intervenors of due process to object to the bifurcation.  They also note that Clean Line unsuccessfully lobbied for legislation to bifurcate the franchise process in 2011.  What Clean Line was unsuccessful at legislatively, they are now trying to acquire through the IUB.  They also point out how Clean Line intends to use any potential approval of the franchise before eminent domain proceedings to coerce landowners to voluntarily sign easement agreements.

Now, here's where it gets funny.  Clean Line starts to squeal and whine.  First, they want to limit the Alliance's participation in the case.  I'm sure our friends in Kansas, who were denied due process by having their own participation limited by the KCC, will identify with this tactic:
Clean Line does not object to the Alliance's limited intervention at this stage; however, Clean Line reserves the right to request specific limitations be placed on such participation depending upon the participation of other parties who may have the same interest as the Alliance. Such limitations may include but shall not be limited to prohibiting the Alliance from preparing direct testimony, submitting exhibits or other evidence, or conducting cross examination of witnesses. If the Alliance seeks to "advance the mutual arguments of all its members" as stated in its Petition to Intervene, limiting its participation to briefing legal arguments will satisfy the Alliance's goal.
And then Clean Line starts whining about how it got outsmarted by quoting information it harvested from the Alliance's website:
...the motive of the Alliance is clear: to make sure Clean Line does not build this  transmission line. A recent statement
from the Alliance Board President Carolyn Sheridan to the Alliance members concisely details the strategy:
"From the Board President
Think about it: Imagine you're [Rock Island Clean Line ("RICL")] and you have to file all
this information about a parcel of land in a distant location: How much time would it take
you to learn the names and addresses of all persons with an ownership interest in the land?
How much work would it be for you to prepare a map showing the location of all electric
lines and supports within the proposed easement; and the location of and distance to any building w/in 1OOft. of the proposed line? A lot of work. Multiply that by hundreds; and
you have an idea of how important it is to the success of RICL's project that it obtains.
The more parcels upon which RICL has to do all this work, the less likely this project is to
succeed. Every parcel upon which it has to do all this work is one more shovel of dirt on
the grave of this RICL line. Join the opponents of the line. DO NOT sign an easemnts
[sic] with RICL.
Carolyn Sheridan
Board President"

Without bifurcation, it is clear that the Alliance will seek to make this process unnecessarily burdensome and overly complicated before the Board can even make its initial  determination on whether the Franchise should be granted.
Umm... so?  The Alliance is just using existing laws that were put in place to protect Iowa landowners from out-of-state speculators like Clean Line.  If the process is "overly complicated" Clean Line ought to be taking its whining to the Iowa legislature, who made this law.

Clean Line also gives away another one of its strategies:   to financially break the Alliance by requiring them to participate in two separate legal processes, hoping they'll run out money and determination somewhere along the way.

I really don't think Clean Line's strategy is working.  It's only encouraging landowners to dig in even deeper and resist a voluntary easement.  If Clean Line is going to be met with a brick wall in either case, why bother with two different hearings?  That doesn't serve administrative efficiency.

And this about sums up Clean Line's little pity party:
The Alliance seeks to force Clean Line to waste time and resources, and consequently also the time and resources of the IUB, with the hope that Clean Line eventually gives
up on the project.
Well, if Clean Line wants to waste the time and resources of the people of Iowa, Illinois, Kansas, Missouri and Indiana, as well as regulatory boards in all these states, adjudicating and opposing its unneeded, speculative projects, I'd say Dr. Karma is making a long overdue house call to Clean Line headquarters!
Give up, Clean Line.  You've been completely outsmarted by the people of Iowa!

See the following newslinks about Clean Line's public meetings in Iowa this week:

Clean Line's Beth Conley tells a BIG LIE in this story:

Landowners Skeptical of Wind Energy Transmission Line

"...other states to the east that have little wind power potential but a strong demand for clean, reliable energy."  First of all, we have a better wind power resource 12 miles off the Atlantic coast, and furthermore, we are not "demanding" this project.

Clean Line Opponents Speak Out

Crowds Grow at Clean Line Public Meetings

Proposed Power Line Leaves Farmers Concerned
The faces and snarky comments from the anchor and reporter in this story are worth watching!


Details on Transmission Line Aired Out

Proposed Power Line Project Sparks Controversy in Northeast Iowa

Property owners sound off on Clean Line plan

2 Comments

FirstEnergy Charging Admission for Voters to Talk to Legislators

11/21/2013

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Well, isn't this cozy?

FirstEnergy is "sponsoring" a 2014 Legislative Outlook luncheon, and charging the people $15 a head to come talk to their elected officials.

Sort of lets you know who's in charge, doesn't it?  FirstEnergy pulls the strings and the legislators line up like trick ponies at the circus... a circus that you must pay to attend.
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FirstEnergy Fails to Address Substance

11/21/2013

2 Comments

 
In the wake of the FirstEnergy General Investigation of billing, meter reading and customer service practices of Potomac Edison and Mon Power, the WV PSC ordered the company "to address the substance of the complaints voiced at the hearings." 

Yesterday, FirstEnergy filed its "address."  Gotta wonder, does the PSC ever smack the regulated with a ruler and reject a homework assignment as incomplete?

FirstEnergy only "addressed the substance" of its own selective hearing of the public comments, not the actual comments.  FirstEnergy only "addresses" what it wants to address, picking and choosing only the complaints that fit into its story line, and ignoring the rest.  Go ahead, read the "report."  Were your issues addressed?  If not, please feel free to let the WV PSC know.

Don't let your time and effort at the public comment hearing be swept under the rug and dismissed by FirstEnergy!  And, while you're at it, why not drop an email to Senator Herb Snyder and let him know how you've been tossed under the bus by the PSC and FirstEnergy.  Be nice to Herb, he's on our side!
2 Comments

Grain Belt Express Clean Line Files for Negotiated Rate Authority at FERC

11/20/2013

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One of the biggest questions plaguing Grain Belt Express opponents has at long last been answered... well, sorta, for now.

Who is supposed to pay for this $2 billion project?

By finally applying to the Federal Energy Regulatory Commission for authority to negotiate rates for transmission service with potential buyers and sellers of electricity, Grain Belt Express pretends that it intends to finance its own project.

Although, GBE has been telling other audiences that ratepayers in "states farther east" may be paying for its project:
Mr. Glotfelty also noted that there could be circumstances under which the Grain Belt Project could find it necessary to depart from the cost recovery model described and instead seek cost recovery through regional or inter-regional cost allocation mechanisms.

Mr. Berry testified that while Petitioner currently has no plans to seek cost recovery for this Project through regional cost  allocation, Petitioner is not in a position to make an irrevocable commitment not to seek cost allocation. He stated that such a  commitment would be premature and would potentially go against the public interest. If regulations change in the future, an irrevocable commitment not to recover costs in a certain manner may compromise the ability of Petitioner to complete the Project.
Do you think maybe GBE isn't being completely honest with FERC?  I do wonder how a situation that may compromise GBE is is against the public interest, if all project risk is being absorbed by GBE as a merchant transmission project?

GBE has presented an altered version of reality to FERC:
D. Public Outreach
Public outreach and active stakeholder involvement are key components of Applicant’s approach to development of the Project. Beginning in 2010, Grain Belt Express implemented an extensive, methodical, multi-level public outreach strategy across Kansas, Missouri, Illinois, and Indiana, which has resulted in more than 1,000 in-person meetings across the Project area as of November 2013. Grain Belt Express also has maintained an active presence online and through social media. The Project’s website, www.grainbeltexpresscleanline.com, has been actively updated since the beginning of the Project in 2010. Among other information, the website contains: a project video that describes the need for the Project and how Grain Belt Express will bring significant economic benefit to states through much-needed transmission expansion for new wind energy projects; an FAQ section for all stakeholders to learn greater details about the Project; a section on how local businesses can learn about opportunities to participate in the construction of the Project; and information regarding Project meetings, maps, studies, regulatory filings, and third-party resources. In addition, Grain Belt Express distributes a newsletter on a regular basis to hundreds of stakeholders. These newsletters provide information on Project milestones, recent events and meetings, as well as upcoming Project activities. The newsletter is available to anyone who is interested in receiving a copy. Applicant’s participation in multiple state regulatory proceedings also has publicized information regarding the Project.
E. Project Schedule
Applicant continues to work closely with land use and routing experts as well as landowners, local government officials, state and federal agencies, and other stakeholders in the areas where the Project will be built in order to gather input and determine the specific route for the transmission line in each state that it will traverse. Applicant is consulting experts on topics such as threatened and endangered species, archaeology, and cultural resources to ensure that appropriate considerations are taken into account in the routing decisions. Applicant expects to obtain all necessary authorizations from federal, state, and local governments and agencies for the Project by 2016.
I think I might know a few landowners who feel they have not been "closely worked with."  In fact, the affected landowners in Kansas were the LAST ones to find out about GBE's project.  Some of these landowners feel they were not properly notified under Kansas law, and even when they found out, they were denied effective participation in a matter that granted GBE the right to take their land by force.  GBE even admits that, according to their public outreach plan, landowners are the last to be notified, after environmental groups, business groups, elected officials, local governments, and potential suppliers.  It is only after Clean Line has drummed up support for its project by schmoozing and making dubious promises that it springs the project on affected landowners.  In this way, Clean Line hopes that landowner concerns will be smothered by the group of MIMPSYs it has created.

However, FERC has no jurisdiction to right any wrongs made in the state regulatory process because it has no authority over siting and permitting.  But, the dishonesty is galling.


GBE also tells FERC that it will shoulder all financial responsibility and risk for its project:
Applicant is assuming all market risk associated with the development and construction of the Project, and Applicant does not have and will not have any captive customers. Accordingly, Applicant has no ability to pass through the Project’s costs to captive ratepayers.
Well, not really.  GBE is passing some of its risk and cost associated with its project on to affected landowners and local governments who are expected to shoulder uncompensated project costs.  Such costs may include the expense of providing public safety services during construction and operation, use of roadways for construction and maintenance, reduction in tax base, lowered property values, interference with farming operations, health and safety risks of living and working in close proximity to the project, inverse condemnation takings, lowered farm operation income, and increased costs to farm around the project, and the list goes on.

GBE also mentions that there are other planned regional projects that will provide price competition.  These other projects that are ordered by RTOs are financed by, and guaranteed cost recovery from, ratepayers.  Ratepayers are assuming all risk of these other projects.  If GBE causes the competing projects to fail, ratepayers will end up financing the failed projects, for which they will never receive any benefit.


In addition, GBE is promising FERC that it will abide by the Commission's rules about honest and aboveboard negotiation with potential customers.  If landowners believe GBE has not been honest and aboveboard with them, how can FERC trust that GBE will keep promises made in this application?  Many believe that GBE has not developed a good reputation of honestly attempting to follow regulation in the public interest.  In fact, some believe that GBE's reputation is that of smart alec arrogance, always trying to manipulate regulation in order to advance its pecuniary goals.

For instance, after promising Kansas regulators 135 "operations" jobs in the state related to its project, GBE tells FERC the truth:
Once the Project is completed, Applicant will turn over operational control of the Project to an RTO, which will operate the line pursuant to a FERC-approved non-discriminatory rate schedule filed under the RTO’s OATT.
There is no RTO located in Kansas.

GBE also asks FERC for permission to use special selection criteria to evaluate offers.  Preference will be given to potential customers who are willing to make "deposits" and shoulder some of the cost burden.  In this way, GBE may be discriminating against customers who are not in a position to invest in its speculative project.  I'm not sure this is what FERC really had in mind as non-discriminatory.

Keep an eye on this one.  It's going to be interesting.
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Potomac Edison Says All Its Estimated Bills are Wrong, But That's Okay!

11/20/2013

4 Comments

 
I got my Potomac Edison bill yesterday.  I found out I'm not "special" because my bill was estimated.  But that's not the half of it.  My bill was overestimated by hundreds of kwh... again!  So I had to make a phone call to ask for a correct re-billing... again.

My Happy Town guide was overjoyed to do the grunt work of recalculating my bill and doing whatever it is he does to instigate a re-billing.  Aside from that, he was completely useless to provide any insight or assistance into the root problem that causes me to have to call and ask for a re-bill every other month, other than the suggestion that I read my own meter every other month and call it in before the estimated bill is calculated.

No. Just no.

He did admit that all Potomac Edison's estimated bills are wrong because it is based on last year's data that may be inaccurate.  But he thinks that's okay because it will all even out the next time Potomac Edison comes to read my meter and issues me a correct bill.

But I did ask how much they were paying him that it doesn't matter in his own household if his utility bills fluctuate hundreds of dollars every month.  Silence.  Does he realize that seniors and people just barely hanging on month-to-month are on budgets and can't afford these monthly fluctuations caused by the fact that Potomac Edison hasn't been doing its job?  More silence.

And then he had the audacity to ask if there was anything else he could do to "help" me.

Nope, this bi-monthly comedy routine makes me almost as giddy as a wagon full of puppies.  :-)
4 Comments

PATH Failure Goes International

11/19/2013

2 Comments

 
Patience and I met two very delightful new friends today.  Hyosil Kim, a reporter for Korean newspaper The Hankyoreh, and her translator Brian Kim, spent the day with us touring Jefferson County and learning about PATH's spectacular, flaming failure to get its transmission project sited and permitted.

PATH's failure is interesting to the people of South Korea because they are engaged in their own furious battle with transmission developer Kepco over a 765kV line intended to export nuclear power out of the country.

The concept of social justice is being debated in Korea, just as it is here.  Why should any person have to sacrifice their home and well-being to serve the energy or environmental needs of others?

We took a fond trip down memory lane with many of our fellow PATH opponents during our tour of PATH's proposed route, recalling funny and touching moments during our successful David v. Goliath struggle to take control of our own energy future.

You'll be happy to know that the story of The Coalition for Reliable Power is just as funny when translated into Korean!


The message Hyosil will take back to Korea is encouragement for the people to persevere and refuse to give up!

We'll be posting a link to Hyosil's story here when it's written...
2 Comments

When Environmental Groups Go Bad

11/17/2013

4 Comments

 
What happens when you combine clueless billionaires, former government officials and environmental warriors?

The Energy Future Coalition.

Whatever may once have been good about this organization has been thoroughly exterminated by greedy transmission speculators and arrogant clean energy maniacs (cleaniacs) on an unmindful mission to "save the world" in a big ol' hurry. 

To put it quite bluntly, the "big green" NGO "clean energy now" militancy is beginning to backfire and disenchant a growing section of middle America.  At a meeting last week, I mentioned that I was not going to renew my Sierra Club membership this year because I disagree with the direction the club's leadership has taken recently.  To my surprise, the sentiment went around the table, with several others volunteering that they had also cancelled their memberships, or were planning to do so.  In addition, many farmers (the original environmentalists!) have become repulsed at the "big green" push to accomplish hostile takeovers of their factories to re-purpose them to produce "clean energy," instead of food.  The environmental NGOs have gone too far and are actually fomenting a middle-America rebellion against clean energy.

In 2010, the EFC launched "Americans for a Clean Energy Grid" (ACEG) to ostensibly support their work on smart grid initiatives.  However, instead of encouraging "a modernized electrical grid that uses information and communications technology to gather and act on information, such as information about the behaviors of suppliers and consumers, in an automated fashion to improve the efficiency, reliability, economics, and sustainability of the production and distribution of electricity," ACEG has turned into an organization that attempts to smother due process to enrich its "members."  And, along the way, no actual "Americans" were engaged.  ACEG is nothing but a front group for entities who stand to make enormous profits building unneeded high voltage transmission lines.

This article in Smart Grid News foreshadows the kind of jack-booted "clean energy" future in store for us if we don't rein in these avaricious fakes before they cause any more damage.

Cleaniacs are all about building new "dumb" transmission, and they are chafing at existing laws and due process afforded to citizens holding rights to land "clean energy" transmission developers covet for new rights-of-way.

Here are several lies these cleaniacs are spreading:

1.  "The grid was built first to connect power plants to cities, then to connect cities to each other, and more recently to join regions together."  While the first two connections are correct, the last one is false.  The more recent "connection" has been made to trade energy as a commodity over long distances.  It all started with Enron, and although Enron collapsed under the weight of its own treachery, energy trading still provides a fertile breeding ground for market manipulation that fills the coffers of energy traders who gleefully "lift the piss out of" energy prices consumers pay.

2.  "While part of this expansion is intended to reach out to remote areas with wind and solar resources, it is also necessary to connect everything to everything, to allow for the free flow of electrons, to minimize the variability of wind and solar power."  Connect everything to everything... so that when one small component fails the entire country pitches into darkness?  This isn't safe or reliable.

3.  "High-voltage transmission lines make the grid more efficient and reliable by alleviating congestion, promoting bulk-power competition, reducing generation costs, and allowing grid operators to balance supply and demand over larger regions."  Makes the grid more reliable by "allowing" grid operators to balance supply and demand over larger regions?  That's a complicated recipe for disaster!

The rise of distributed generation is treated like a mere speed bump. 

"The rapid advance of distributed generation is one wild card.  FERC Chair Jon Wellinghoff has noted that the rapid progress with rooftop solar could reduce the need for transmission to connect big renewables from remote regions.  'We need to build only the transmission that we need,' he told Public Utilities Fortnightly."

It gets a brief mention as only a "wild card," before the authors jump right back into the "benefits" of more transmission.

The cleaniacs claim the grid has been stymied by:

Boundaries: regions have to share the costs of new lines that cross their borders;
Benefits: regulators have to make sure payments for new transmission are “roughly commensurate” with the benefits, and paid by the beneficiary;
Siting: new lines must minimize environmental and cultural impacts, and provide fair compensation to landowners, yet the siting process is often inconsistent and uncoordinated;
Policy:  not all states plan their transmission around pro-renewable policies, though renewables are starting to be economic without policy.

But what they really mean is that transmission developer and supplier profits have been stymied by just and reasonable cost allocation, due process for affected landowners, and state authority.  These are things that should not and cannot be improved upon.  However, that doesn't stop the cleaniacs from making recommendations for the phantom "policy makers."  Who are these people?  Do they even exist at the level referred to in this article?  Or are they just more empty cleaniac platitudes?

  • Policy makers must accurately assess the costs and benefits of transmission expansion, incorporating public policy goals, operational benefits, lower overall power sector costs, and economic development.  Why are there no "costs" on this list if we're assessing the costs and benefits?  Could it be that costs are not being accurately assessed?
  • Planners should prioritize transmission lines that link balancing areas, so that we can connect strong renewable resources to loads, reduce the impacts of their variability, and integrate them seamlessly into the grid.  What if "planners" prioritized distributed generation, demand management and energy efficiency?  Aren't these cleaniac goals as well as building new transmission?
  • Regions should harmonize grid operations and increase competition in electricity markets, to reduce costs and increase efficiency.  And keep those JP Morgan and Barclay's guys out of the food stamp line.
  • Regulators should slash the timeline for planning, building, and siting transmission through better coordination, clear rules and expectations, and best practices in siting.  What's wrong with this timeline?  1)Plan a project; 2)build a project; 3)site a project.  Where does due process for affected citizens fit in that expedited timeline?  And here's another useless business buzzword "best practices in siting."  You mean these?
  • We must make the most of existing lines and new ones once they are built, through energy efficiency, distributed generation, and technical fixes like dynamic line rating. This is probably the most ridiculous recommendation -- someone just had to insert "and new ones once they are built" into a sentence that only made sense without the addition.  Rebuilding existing lines should be the FIRST priority, not "building new ones."  How stupid would it be to build a new transmission line and then "make the most of it" by applying technical fixes?  These cleaniacs really aren't too smart, are they?
So, what do you get when you combine thousands of concerned landowners and ratepayers that oppose the out-of-control building of new transmission of dubious worth and motive?  Perhaps we'll soon find out...
4 Comments

Koreans Continue Power Line Battle

11/14/2013

1 Comment

 
The NYT recently did an article on the transmission battle going on in Miryang, Korea between landowners and state utility, Kepco.

Kepco is all of a sudden in a very big hurry to get their project built because the truth about its real purpose is starting to leak out.

The elders have taken a stand.
On a recent day, the men stood behind ropes tied across the path leading to the outpost, smoking cigarettes and watching for construction workers they feared would come at any time. Three nooses dangled from nearby pine trees. “To hang them or be hanged,” the men said.

The women have also taken a fatalistic turn, building trenches in front of their tents they say will serve as their own grave sites if the authorities try to remove them. Ms. Sohn said she recently tried to prepare her children for the worst.

“When they called me the other day, I said, ‘I will die fighting,' ” she said. “That way, I would be less ashamed when I met my dead ancestors.”
The social injustice of forcing rural landowners to make a sacrifice to provide a benefit for distant cities and corporate profits is internationally recognized, and particularly galling when the need for sacrifice is purely manufactured based on political or financial goals.
1 Comment

Potomac Edison & Mon Power Billing Tutorial

11/12/2013

2 Comments

 
Do the people at FirstEnergy ever have an original idea?  Or do they run their company based mostly on ideas they find on my blogs?  If that's the case, I suggest that FirstEnergy self report its transgressions to every jurisdictional regulatory agency and try to make amends for all the funny accounting and other dishonest ways it has made money off the backs of struggling electric consumers.

I didn't go out looking to take issue with FirstEnergy's billing scam.  In fact, I tried to ignore it, or find someone else who wanted to lead the charge, for nearly a year before I just gave up and added it to an already rather full plate of power company shenanigans.  I don't call or email people asking them to take issue with what FirstEnergy does to its customers.  But when people contact me about how FirstEnergy has hurt them, I will listen and try to help them to the best of my ability.  FirstEnergy ought to try it... an honest effort to help people.

So, tonight a friend messages me to tell me he got a "billing tutorial" in his electric bill.  This isn't a surprise.  I've been waiting for it ever since we announced community meetings with an electric billing tutorial presentation.  I knew that would drive my FirstEnergy friends crazy.  Kind of like locking them in a round room and telling them there's a penny in the corner.  But, really, I expected them to cobble something together before the PSC public comment hearings.  Don't you think FirstEnergy's billing tutorial should have been an appropriate part of the company's presentation at the hearings?  Customers might have found it useful, at least more useful than that sorry litany of excuses they got instead.

Because I expected FirstEnergy to be a little copy cat, I purposefully did not put our tutorial online until after the public comment hearings.  No matter, FirstEnergy managed to download it as soon as it was available and combine it with other advice we had for their customers to pretend it was all their idea.  What a bunch of posers!

So, how did FirstEnergy do with their tutorial?  Do you know what your electric rate is and how it is calculated to arrive at the amount you must pay?  No, it's just more confusing crap that does nothing to create customer understanding.
From Meters to the Mailroom
A lot of effort goes into creating your monthly bill, and our goal is to make it as accurate and easy to understand as possible.  From meter reading to the mailroom, everything needs to operate effectively to deliver your bill.
The process begins with our meter readers who attempt to read your meter every other month. On the months that your meter is not read, your bill is estimated, which typically is based on daily usage from the same period during the prior year. Any difference between your estimated usage and actual usage is automatically adjusted the next time your meter is read.
After the reading is obtained, it is entered into our computer system, which compares your reading with previous readings. If it is outside of the expected usage, the reading is flagged for closer examination by our Customer Accounting associates. Inaccurate estimated readings either are adjusted, or we obtain another reading. Finally, the bill is calculated and sent to you.
We provide electricity to millions of customers and strive to deliver accurate bills every month. However, if you feel you’ve received a bill that is not accurate, you can read your meter and compare that reading with the one on your bill. For more information, visit www.firstenergycorp.com/aboutyourbill, or call our customer contact center – Monday through Friday from 8 a.m. to 6 p.m.
FirstEnergy's goal is to make your bill accurate and understandable?  In that case, they get a big FAIL.  If they had been meeting their goal, there would have been no need for my billing tutorial.  FirstEnergy "attempts" to read your meter every other month.  In that case, should we all "attempt" to pay them every month?  Your estimated bill is based on your usage from the same period last year, when the company failed to read your meter.  This means that your usage from last year is inaccurate.  You know what happens when you estimate based on inaccurate data?  The estimate is inaccurate, of course!  If FirstEnergy is flagging bills "outside of the expected usage" and the expected usage is inaccurate, then that means they will only flag a bill that is accurate?  This does not prevent an inaccurate bill from being sent to you.  FirstEnergy calculates your bill -- in some mysterious way that you don't understand and can't replicate at home.  You have no idea how your bill is calculated and FirstEnergy isn't going to tell you in their billing tutorial.  You're just supposed to trust that their "calculation" is correct?

But, if your bill is not accurate, you should do what I've been advising you to do with every estimated bill you've received for the last several months -- go read your own meter and compare it to the amount billed.  FirstEnergy's tutorial stops here.  What are people supposed to do after they read their meter and compare it to their inaccurate bill, FirstEnergy?  Just go ahead and pay it?  The rest of my advice tells the customer to call FirstEnergy and ask for an accurate re-billing when they discover a discrepancy.

FirstEnergy's meter reading tutorial is even worse.  Not only is it bogged down with unneeded, tedious detail, it provides senseless instruction that a meter must be read from right to left.  Why?  Won't the numbers be the same if read from left to right?  It's not like a math problem where numbers are carried over from one dial to the next.  It's a number. Instead of encouraging customers to read their meters, FirstEnergy's explanation only confuses them further.

Some days it's harder than normal to resist the urge to post completely bogus information on my blog just to see it blow up in FirstEnergy's face when they attempt to use it.  Instead, I amuse myself thinking about a gigantic corporation making decisions based on my blog. Idiots.
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    About the Author

    Keryn Newman blogs here at StopPATH WV about energy issues, transmission policy, misguided regulation, our greedy energy companies and their corporate spin.
    In 2008, AEP & Allegheny Energy's PATH joint venture used their transmission line routing etch-a-sketch to draw a 765kV line across the street from her house. Oooops! And the rest is history.

    About
    StopPATH Blog

    StopPATH Blog began as a forum for information and opinion about the PATH transmission project.  The PATH project was abandoned in 2012, however, this blog was not.

    StopPATH Blog continues to bring you energy policy news and opinion from a consumer's point of view.  If it's sometimes snarky and oftentimes irreverent, just remember that the truth isn't pretty.  People come here because they want the truth, instead of the usual dreadful lies this industry continues to tell itself.  If you keep reading, I'll keep writing.


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